FAQs

Q: Could the presence of a burglar alarm be an attraction to a thief as they may think there is something in the house worth stealing?
A: Far from acting as an attraction to a thief, the presence of a highly visible alarm box on the external wall of your premises is an effective deterrent. The absence of an alarm, however, will suggest the house is not adequately protected. The best sort of alarm is one that is monitored by an alarm receiving centre.

Q: What sort of budget do I require for a house alarm?
A: We range our starter pack from €600 upwards. We can cater for customers who have a particular budget in mind.

Q: Why do I need a safe? I keep my jewellery hidden where no one can find it.
A: Unfortunately the truth is that given the opportunity a thief will find even the most discreet of hiding places. Jewellery remains the favourite target for the burglar and so great care must be taken if you wish to keep it safe. Insurance money is of little or no consolation if you really want your valuables returned, so the advice is that we can install a safe for you.

Q: What is the point of having my alarm system monitored centrally when the Garda can take so long to respond?
A: Time is the enemy of the burglar. When you have your alarm monitored it activates the Garda and the keyholders are informed immediately. This enables effective action to be taken and thereby reduces the time available to the criminals. Importantly, since the policy on intruder alarms was introduced, officers will not attend those alarms which are not centrally monitored unless there is clear evidence that a crime has been committed.

Q: Why can’t I use my local electrician to install my new alarm?
A: To have full confidence in your alarm system you need to have it installed by a certified NSAI contractor, this guarantees that any alarm installation conforms to the requisite NSAI and helps ensure that intruder alarms are not the source of false alarms.

Q: What is meant by remote-signalling?
A: Put simply, remote signalling devices are designed to provide a warning to the alarm receiving centre that a system has activated at a protected premises. The alarm receiving centre operators can then take action by notifying the appropriate emergency service. There are a number of types of remote-signalling method

Q: What is the difference between Dual Com and Digital Dialler?
A: Dual Com uses your landline and GSM network wheras Digial Dialler uses a flatline. Dual Com provides double protection and added security but can be more costly.

Please feel free to contact us at any stage.

Sapphire Security Limited
Unit 8,
Solus Tower Industrial Estate,
Corke Abbey,
Bray,
Co. Wicklow

Phone : 01 2821457
Email : sapphiresecurity@eircom.net